Terms & Conditions

OJYA Organic Naturals may change the Terms & Conditions of use of the website at any time without any prior notification to you. You should discontinue using our service if you don’t accept the changed Terms & Conditions.

Collection of personally identifiable information

We collect most of the information which is basic and needed to complete a purchase or to provide refunds. OJYA will verify a customer’s identity before giving access or making changes to their personal information.

OJYA Organic Naturals will not distribute or sell customer’s personal information to any third party.

Credit Card, Debit Card and Banking Information

OJYA Organic Naturals does not collect or store Credit Cards or Debit Cards or banking information.  And it is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by OJYA Organic Naturals.

Technologies That Allow Us To Customize Your Experience On OJYA Organic Naturals

Through various technologies, we collect the information relating to customer visits to our website, for example: the Uniform Resource Locator (URL) which refer customers to OJYA’s website, Internet Protocol address, browser type, browser language, the date and time of customer request, and more. This allows us to improve and customize the customer’s experience on our website. For statistical purposes, we can collect a customer’s IP (Internet Protocol) address indicating their location and recognizing their device. These kinds of technologies may give us a variety of information, for instance whether you have visited OJYA Organic Naturals before. These technologies may allow customers to save their preferences. These technologies are explained below.

• Web Beacons And Tracking Links

Web Beacons, also known as pixel tags and clear gifs, tracking links and/or similar technology made up of a few lines of code and are embedded on the pages of our website. Web Beacons are often used to combine with Cookies and they are not visible to the user of the website. They may transmit information to our service providers (third party) and it may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.

• Cookies

They are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.

Use of Your Personal Information and Profile Data

To provide the services you request, we use customer’s personal information. Customer’s personal information is used by us to resolve disputes, troubleshoot problems, help promote a safe service, collect money; measure consumer interest in our products and services, inform customers about online and offline offers/deals, products, services, and updates, customize your experience, detect and protect us against error, fraud and other criminal activity, enforce our terms and conditions, and as otherwise described to you at the time of collection.

How Do We Mutually Benefit From Personal Identifiable Information?

• Marketing Emails

 If customer chooses to leave his/her email address with us, we would deliver information to you   through emails such as our newsletters or other email messages including product and event information, cosmetics tips or promotions. If you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or you can edit your information and consent to receive email and other communication. 

• Text Messages

If a customer chooses to leave his/her mobile phone number with OJYA Organic Naturals, then he/she will receive SMS alerts which contains product and event information, cosmetics tips on their mobile phone. Please note that OJYA Organic Naturals will never send you any unsolicited text message on your mobile phone. OJYA Organic Naturals does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending or receiving text messages.

• Telephone Calls

If you have chosen to leave your mobile phone number or landline number on our website, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

• Communications to Serve You

If customers choose to provide us with their contact information, we might provide them with service related announcements by any means, including letters, emails and concerning the site or contact them about their customer service requests or questions. For instance, all registered users will get a welcoming email to confirm their registration. These types of communications are required to serve you, respond to your interests and to provide the high level of customer service that OJYA Organic Naturals offers its customers.

• Customized Service

We could possibly use customer’s personal information which they have chosen to give us to provide them with customized service and use of our website. For instance, we may suggest products that would be of interest to customers. This customized information may be conveyed to customers via emails or text messages/SMS or phone calls.

• Special Events, Questionnaires and Surveys
• On occasion, OJYA Organic Naturals may sponsor special events such as promotions or other offerings, surveys and questionnaires. There would be particular rules applicable to these promotions which will explain to you how personal information provided by you is processed. We strongly suggest you read any applicable rules before participating. Surveys and questionnaires are not subject to any rules. 
• Employment

If customers give us their personal information regarding employment, such as their resume, we will keep this information confidential and use it only for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. We will keep customer information for further recruitment opportunities that may arise, and if the customer no longer wishes for us to keep their information then they can tell us about it.

Sharing Of Personal Information

We might impart individual data to our other corporate companies and partners who might utilize the said data as per this privacy policy to: help distinguish and prevent fraud, extortion and other possibly unlawful activities, multiple accounts to prevent abuse of our services, and to work with joint administrations that customer request where such services are given by more than one corporate company. If you have any issue with such sharing then we urge you to discontinue the use of our website. 

We might prevent different companies and people from performing roles on our behalf consistent with this Privacy Policy. Third parties might be provided with the access to customer’s personal information required to perform their functions yet may not utilize such information other than for our benefit and as per this Privacy Policy. 

What’s more, in certain cases, you might be offered the chance to agree to the sharing of your personal information to a third party like an event co-sponsor. If the customer consents then we will share his/her personal information to such third parties and the information they give might be utilized by such third parties for their own purposes and in accordance with their own policies. 

We might share information that is important to consent to any law, legal process and regulations. Also, we might disclose any information when it is important to prevent actual damage or financial loss or regarding suspected illegal activity.

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Business Transfer

OJYA and its associates will share or sell a few or all of a customer’s personal information with other business companies, which we (or our assets) intend to merge with, or be acquired by that business company. It would be a transaction occurs that other business organization will need to follow our privacy policy regarding customer’s personal information.

Transfer of Personal Information

OJYA Organic Naturals, our associates and third parties who might receive customer’s personal information as per this Privacy Policy and the databases in which customer’s personal information is collected will be located in India and are required to respect the privacy representations made in this Privacy Policy under applicable laws of this country. If the situation occurs of transfer of data to any other country then the concerned country’s legal actions applicable to personal information will apply.

Children’s Privacy

The OJYA Organic Naturals website is designed for persons above the age of 18. Please do not provide your personal information to OJYA Organic Naturals when you browse our website, if you are under the age of18. You cannot register at our website if you are under the age of 18. We will delete your information from the website, if we receive personal information from a customer under the age of 18.

How We Protect Personal Information

We maintain reasonable safeguards to secure our website against unauthorized revelation, use, and change of the personal information which is provided by customers on OJYA Organic Naturals. Customers can email us at marketing@ojyanatural.net if they have any questions/queries regarding security to our website.